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How To Resolve Conflicts

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Resolving Conflicts

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Resolving Conflicts by Wendy Grant Book Summary:

An accesible self-help book which deals with the principles and practice of finding ways to resolve conflict in all sorts of situations. In formation is provided on: understanding our thought patterns and and ourselves as a basis from which to work; how to handle conflicts in intimate relationships; family conflicts, friends and neighbours; conflict in the workplace; conflict with strangers; and finding ways to live harmoniously.

How to Resolve Conflicts

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How to Resolve Conflicts by L. Ron Hubbard Book Summary:

How to Resolve Conflicts * Is someone who was once a close friend no longer speaking to you? * Do you have family or friends who constantly fight? * Do you have co-workers who are at odds with one another? For the solutions and answers to these situations, buy and read this booklet.

How to Resolve Conflicts Through Listening

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How to Resolve Conflicts Through Listening by Pramila Ahuja,G. C. Ahuja,Amita Ahuja Book Summary:

Download or read How to Resolve Conflicts Through Listening book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc).

Managing Conflict at Work

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Managing Conflict at Work by Clive Johnson,Jackie Keddy Book Summary:

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.

Resolving Conflicts

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Resolving Conflicts by Karen Judson Book Summary:

Examines various types of conflicts and different ways of solving them, and discusses conflict history and famous advocates of peaceful change.

Resolve Conflicts in Your Life

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Resolve Conflicts in Your Life by Dale Carnegie Book Summary:

Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation and growth or rage, fear, shame, entrapment and resistance. We live in a discordant world. Things often do not go the way we would like them to. This is particularly true when it comes to our jobs. On the job, conflicts arise between us and our coworkers, our supervisors, our clients, our vendors and with others in our work environment. In our personal lives, we run into conflicting situations with people in our community, members of social and recreational organizations to which we belong, political adversaries and frequently, with members of our family. Even when we are not directly involved in the conflict, we may be adversely affected by the situation and may become involved in resolving it. This book examines the causes of conflict and provide guidelines on how to deal with them. Identifying the sources of conflict so we may determine ways to avoid them. Uncovering hidden conflicts and getting them out in the open. Developing guidelines for keeping conflictive situations productive. Moving beyond conflict without harboring resentment. Identifying personal hot buttons and how to deal with disagreements. Seeing others’ perspectives and presenting our opinions for greater acceptance. Failure to resolve conflict in our personal relations can result in long-term resentment and ultimately the loss of friends or social ostracism This book discusses the techniques of effective negotiation and learn how to prepare for a fruitful discussion about an area in which we disagree. We’ll also learn how to present the best arguments for our point of view and know when and how to reach satisfactory compromises, including the importance of reaching a “win-win” solution. So that each party feels that the solution found benefits him or her.

The Peacemaker

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The Peacemaker by Ken Sande Book Summary:

Providing practical tips, ideas, and suggestions drawn from many years of experience, the president of Peacemaker Industries presents a valuable conflict resolution tool, based on biblical wisdom and principles, that will bring about harmony and unity in every aspect of life. Original.

Resolving Conflict in Nonprofit Organizations

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Resolving Conflict in Nonprofit Organizations by Marion Peters Angelica Book Summary:

Conflict resolution designed for the unique needs of nonprofits Whether you're dealing with arguments about how services should be delivered or power struggles between board members, Resolving Conflict in Nonprofit Organizations will help you understand, identify, and resolve conflict constructively. Use this guide to recognize and deal with conflict before it becomes destructive; resolve conflicts using the eight-step process; learn and practice key conflict resolution skills; break deadlocks using specific techniques; create a better working environment that will attract and retain employees; and equip the people within your organization to handle their own conflicts constructively. The guide's eight-step process shows you how to spot conflicts, decide whether to intervene, uncover and deal with the true issues involved, and design and carry out a conflict resolution process. Worksheets, checklists, and conflict resolution forms keep the process on track. Exercises help you learn and practice conflict resolution skills such as affirming and restating, mirroring body language, asking neutral questions, reframing issues, and breaking deadlocks. This valuable guide also tells you how to handle special conflicts such as harassment, discrimination, illegal activities, disagreements with funders, and more. If outside help is needed, you?ll find information on searching for and choosing the right assistance. With Resolving Conflict in Nonprofit Organizations, you'll have the tools to handle most types of conflict internally. Start using this practical guide in your organization right away.

How to Resolve Conflicts at Work

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How to Resolve Conflicts at Work by Florence M. Stone Book Summary:

Conflict isn't all bad. But when it leads to bad decisions, confusion, hostility, or a host of other workplace ills, it's the worst thing that can happen to an assistant's career.

Resolving Conflicts at Work

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Resolving Conflicts at Work by Kenneth Cloke,Joan Goldsmith Book Summary:

Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

Conflict 101

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Conflict 101 by Susan H. Shearouse Book Summary:

We all know conflict is unavoidable…especially in the workplace. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it’s a manager’s role to navigate relationships, and build compromises and collaborations. Conflict 101 gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: • Build trust • Harness negative emotions • Encourage apologies and forgiveness • Use a solution-seeking approach • Say what needs to be said Incorporating anecdotes taken from the author’s twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively.

Conflicts

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Conflicts by Edward de Bono Book Summary:

Think, don't fight. In today's world we use an out of date thinking system to navigate our way through modern society, especially when it comes to conflicts and disagreements. Conflicts argues that instead of our age old system of debate we should adopt what de Bono calls a 'design idiom' and use lateral thinking to navigate a feud. If two parties think their argument is best, we should be introducing a third party role. De Bono explains how this concept of triangular thinking and map making is the way forward. By highlighting how the current system holds us back and offering practical alternatives De Bono paves the way for a fundamental shift in conflict resolution.

People Skills

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People Skills by Robert Bolton Book Summary:

A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

We Can Work it Out

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We Can Work it Out by Clifford Notarius Book Summary:

Provides an overview of marital relations, describes common marriage problems, and offers advice on improving communication

Why and How to Use Conflict Management in Organisations

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Why and How to Use Conflict Management in Organisations by N. Pahl,A. Richter,I. Rohrschneider Book Summary:

Scholarly Research Paper from the year 2008 in the subject Business economics - Business Management, Corporate Governance, grade: 1,3, University of Applied Sciences Berlin, course: Soft Skills & Leadership Qualities, language: English, abstract: The American William Ellery Channing once said that "difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict." Life is full of conflicts. Wherever choices exist there is potential for disagreement. Such differences, when handled properly, can result in richer, more effective, creative solutions and interaction. But it is difficult to consistently turn differences into opportunities. Poorly managed disagreements could lead to a psychological distance between people based on negative feelings like competition and disregard. Conflict is inevitable in business relationships, as it is in social relationships. Without conflict, growth is limited. Unresolved conflict can be poisonous to the productivity of a company. Conflicts that are not handled or that are handled in an inappropriate way could become expensive for a company. Thus, managers spend a lot of time dealing with conflicts or its aftermath. This indicates how much resources are wasted by wrong conflict management; a huge amount of a company's workforce is kept away from daily business and productive work. The challenge is to identify conflict situations in their beginning stage and to manage them constructively to discover new opportunities and to transform conflict into a productive learning experience. Whereas chapter 1.2 describes some important conflict types and the reasons for their arising, chapter 2.1 describes the first signs of conflict arising to sensitise to the roots of conflicts. By focussing on the business environment, chapter 2.2 and 2.3 show ways to minimise unnecessary conflicts and to manage unavoidable conflicts. Chapter 2.4 states important soft skills managers must develop to resolve conflicts successfu

Conflict Resolution Education

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Conflict Resolution Education by Donna K. Crawford,Richard J. Bodine Book Summary:

Developed for educators, juvenile justice practitioners, and others in youth-serving organizations to heighten awareness of conflict resolution education and its potential to help settle disputes peacefully in a variety of settings. The guide provides background information on conflict resolution education; an overview of four widely used, promising, and effective approaches; and guidance on how to initiate and implement conflict resolution education programs in various settings. Includes curriculum resources, reading list, glossary and assessment forms. Charts and tables.

Collaborative Approaches to Resolving Conflict

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Collaborative Approaches to Resolving Conflict by Myra Warren Isenhart,Michael L. Spangle Book Summary:

If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.

Discussing Conflict in Ethiopia

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Discussing Conflict in Ethiopia by Wolbert Smidt,Kinfe Abraham Book Summary:

This volume contains the papers presented at the Conference 'Ethiopian and German Contributions to Conflict Management and Resolution' of November 2005, Addis Ababa. The aim of this conference was to bring researchers and those working in the practical field of conflict resolution together, before the background of renewed internal and international conflict. Research in conflict resolution mechanisms is one of the most hopeful fields in modern social sciences. Local conflicts can have devastating effects on the state and even involve the international level. In turn, international conflict can also destabilize society and create new local conflicts. However, local conflict resolution mechanisms could be of a great importance even within the international scene. This volumes examines the experiences in Ethiopia and the impact the acquired knowledge could have for future conflict resolution and management.

How to Manage Conflicts: 7 Easy Steps to Master Conflict Management, Conflict Resolution, Mediation & Difficult Conversations

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How to Manage Conflicts: 7 Easy Steps to Master Conflict Management, Conflict Resolution, Mediation & Difficult Conversations by Caden Burke Book Summary:

Are you struggling to get those involved in conflicts to sit down and listen? Do you feel like every time you try to resolve a conflict; it just makes it worse? "How to Manage Conflicts" is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them. As a person who is distressed by communicating a message or tasks, you have to gain the buy-in of the other party and get both parties to listen to each other. As a person who is resolving conflict, you have to be able to assess the situation and not form a judgment in one way or another. The guidance you can gain from within these chapters will help you to grow as a communicator, but also as a person. As you progress on your journey to master your conflict management skills, you will learn many tips and tricks that can help you achieve your goals. YOU WILL LEARN: -Why it is important to manage conflicts. -Why respect is important in conflict management. -How to recognize potential conflicts. -Why it is important to change the atmosphere. -Understanding different points of view. -Tips for recognizing different perspectives. -Skills for developing solutions. -How to implement actions plans. -Why following up is necessary. -And much more. To help you in becoming an effective manager of conflicts, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful as a communicator. It's time to take the plunge and grow!

The Manager's Pocket Guide to Dealing with Conflict

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The Manager's Pocket Guide to Dealing with Conflict by Lois Borland Hart Book Summary:

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing and escalating, and apply conflict resolution techniques.

Social Work Approaches to Conflict Resolution

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Social Work Approaches to Conflict Resolution by B. Chetkow-Yanoov Book Summary:

Social Work Approaches to Conflict Resolution helps readers understand the nature and causes of conflict and offers suggestions for coping with conflict effectively. It is based on two assumptions: that conflict is a basic part of the life of normal human beings, groups, organizations, communities, and nations, and that resolving conflict is part of the ongoing interventions of all social workers. A practical text for theory-practicum courses for MSW and doctoral students, it is filled with information also useful to therapists, group workers, community workers, administrators, scholars in the social sciences, practitioners in other helping professions, and trainers in the emerging field of conflict resolution itself. Deliberately linking conflict resolution and systems analysis, Social Work Approaches to Conflict Resolution tackles a number of related themes to help you see the connections between topics not normally presented together in social work literature. You'll see how unmet needs may cause conflict to evolve and escalate and learn about the connections between strongly held feelings and the destructive relations that have developed between diverse ethnic peoples in many parts of our planet. Author Benyamin Chetkow-Yanoov draws on his own background of being a minority as well as his experience in Arab-Jewish reconciliation in Israel as he offers readers thorough explanations of: a systems model for analyzing conflict problem-solving versus resolving conflict how value clashes and victimization are some of the basic causes of conflict escalation 9 professional roles required for resolving conflicts the effectiveness of volunteers in conflict resolution teaching conflict resolution skills to various audiences trends in the evolution of voluntary conflict resolution efforts You can apply much of what you learn in Social Work Approaches to Conflict Resolution not only to your professional life but also to your personal relationships and experiences. Also, since victimized people and groups are major contributors to the perpetuation and escalation of conflict, the book suggests 10 steps for helping victims free themselves from repeated conflict-generating behaviors.

The Conflict Resolution Toolbox

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The Conflict Resolution Toolbox by Gary T. Furlong Book Summary:

In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.

The Three Poisons

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The Three Poisons by Ross McLauran Madden Book Summary:

"THE THREE POISONS" is a guide to using Buddhist principles to resolve the conflicts (both internal and inter-personal) in your life. It outlines how conflict is viewed from the perspective of Buddhist psychology, how the Buddha himself resolved the conflicts in his life, and provides the reader with tools and techniques to convert the poisons of anger, greed and delusion as they show up in various conflict situations into loving-kindness, compassion, and tranquillity.

7 Winning Conflict Resolution Techniques

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7 Winning Conflict Resolution Techniques by Gerard Shaw,Tbd Book Summary:

Become an Expert of Conflict Resolving Through Verbal and Non-Violent Methods! Have you ever been so angry at someone that you shouted mean things in his/her face just to hurt them? Or has it been done to you? Did you find yourself in a situation where you don't know how to respond to someone shouting at you and throwing false accusations? Did you ever feel bad for days after a certain conflict, worried you've damaged the relationship with that person? If it makes you feel better, we have all went through at least one of those situations. Throughout our lives, we enter numerous conflicts with our family members, friends, work colleagues... Afterwards, we often feel drained, tired, depressed even. It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can't avoid it. However, not all conflicts are the same. We should all aim to resolve our conflicts in a verbal, non-violent way. There are even methods and techniques to use conflict for our personal growth and developing emotional intelligence. This book will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. We say mean things when we're angry, especially if we feel strongly about a certain point or if we have a stubborn streak in general. Sometimes we even say things we don't mean, only to regret it later when the person we're arguing with feels genuinely hurt. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage or with family and friends. What you'll be able to do after you read this book: Understand where conflict comes from Recognize different types of conflict and deal with them accordingly Avoid unhealthy ways people deal with conflict Recognize different stages of conflict and your emotional state Build stronger relationships based on trust and respectfulness Use empathy to understand another's emotions and act compassionately Master the verbal communication technique for resolving conflict Use your body language to emphasize your verbal communication Control how you react to certain triggers and avoid emotional outbursts Develop your emotional intelligence Achieve peace and harmony in your relationships and workplace We humans tend to push unresolved issues under the carpet and suppress out emotions because we feel like it will help resolve a conflict peacefully. If you've ever done this, you need this book to show you just how much damage you're unintentionally doing to yourself and to the people you care about by doing it. Avoiding conflict is not healthy. Even if you're a naturally calm, relaxed person, there are situations when your voice should be heard, and this book will help you recognize those situations and deal with them. Do you want to build strong, healthy relationships, resolve conflict in a constructive, peaceful way and bring harmony to your professional and personal life? Scroll up and click on 'Buy Now with 1-Click' and Get Your Copy!

We Can Work it Out

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We Can Work it Out by Marshall B. Rosenberg Book Summary:

The Nonviolent Communication (NVC) is a powerful process for inspiring compassionate connection and action. Training in NVC can help facilitate communication and prevent conflict by helping everyone get their needs met.

Negotiation Boot Camp

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Negotiation Boot Camp by Ed Brodow Book Summary:

An introduction to the art of negotiation uses practical techniques, helpful suggestions, and interactive exercises that mirror real-life encounters to help develop negotiation skills and increase confidence in their abilities.

Better Than a Stick in the Eye

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Better Than a Stick in the Eye by Ziba Graham Book Summary:

Many of the people I counseled would ask what they could do if they got stuck, again. They wanted to know if there was something they could do on their own instead of coming back to counseling. They asked me to give them some background on how I was able to help them resolve their conflicts and provide them with a step-by-step guide to repair their relationships again. This book is the response to that request. The book is based on the ZG method which I used in counseling for over ten years. This isn't a book of helpful hints from some expert; rather it promotes change by asking future-oriented questions so the participants can find their own solutions. Following this method is as simple as following the script with over thirty sample questions to choose from. Directions are given on what to say and what not to say. Other parts of the book stress how to stay positive and utilize a person's strengths through the whole process. The theory behind the ZG method is discussed and the actual mechanics of the method are explained in great detail. The book talks about positive change and how to bring it about, using many examples. It explains in great detail, using a step-by-step format, how to use the ZG method at home and in the workplace to resolve conflicts. Another advantage of using this method is that it doesn't go to the past and revisit past hurts, so it isn't a painful experience. Whether you need to work on your own relationships or you would like to help someone else with relationship conflicts, this book is very helpful.

The "How to" of communication

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The "How to" of communication by Management Training Australia Book Summary:

This book covers the essentials of communication at work Chapter one – The communication process Chapter two - Senders (or “speakers”) Chapter three - Receivers (or “listeners”) Chapter four – The messages we send Chapter five – The “mediums” we use Chapter six – Coding and decoding Chapter seven – Conflict resolution

How to Release Fear-Based Thinking and Feeling

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How to Release Fear-Based Thinking and Feeling by Joshua David Stone Book Summary:

One of the most profound and in-depth books ever written on how to release fear-based thinking and feeling and change it to love-based thinking and feeling. A revolutionary cutting-edge master thesis on the subject of Spiritual Psychology and how to realize it. The reader will never be the same after reading this book. Each chapter will transform and shift your consciousness like an attitudinal and emotional "chiropractic adjustment." By the time you are finished with this book you will see life with totally new eyes! Absolutely electrifying reading! One of the most profound books ever written in the field of Spiritual Psychology and Psychology! Totally cutting-edge!

Overcoming Conflict

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Overcoming Conflict by Bob Phillips Book Summary:

Discover the Right Way to Handle Conflict Conflict is an unavoidable part of life, but you can control how you respond to it. You can let difficult situations fuel your anger and stir your desire to retaliate—or you can choose to grow in empathy, honesty, and acceptance. It's up to you. Overcoming Conflict will give you the confidence you need to solve arguments, settle disputes, and restore harmony. You'll learn... ten common myths about conflict how to properly discuss differences and issues the importance of observing body language what to do when someone confronts you the power and meaning of forgiveness By applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.

Conflict Resolution

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Conflict Resolution by Carolyn Casey Book Summary:

Describes some of the conflicts common in teen experience and their causes, and provides advice on finding alternatives other than the extremes of continuing to fight or surrendering.

Students Resolving Conflict

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Students Resolving Conflict by Richard Cohen Book Summary:

Written by the cofounder of School Mediation Associates, this definitive book explains step by step how to use an effective and research-based method for teaching conflict resolution: peer mediation. The comprehensive guide covers designing, implementing, and operating a successful program and includes sample mediation session transcripts, 12 conflict resolution lessons to facilitate teaching students, and reproducible forms for teacher/student orientation. Index. Appendixes. Bibliography. Good Year Books. 263 pages.

Resolving Conflict in Marriage

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Resolving Conflict in Marriage by Darrell Hines Book Summary:

Find a place of agreement and move on! With Darrell Hines' insightful guide to romance and marriage, women will discover how they can walk together in a stronger commitment with their spouses. "Resolving Conflict in Marriage" shows them how to build relationships reflect godly principles and overcome difficulties.

Peace in Everyday Relationships

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Peace in Everyday Relationships by Sheila Alson,Gayle Burnett Book Summary:

The author outlines a practical and forward-looking guide to resolving conflict that will help readers smooth relationships at home, in the workplace, and within families. Original.

The Kids' Guide to Working Out Conflicts

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The Kids' Guide to Working Out Conflicts by Naomi Drew Book Summary:

Describes common forms of conflict, the reasons behind conflicts, and various positive ways to deal with and defuse tough situations at school, at home, and in the community without getting physical.

Conflict Resolution

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Conflict Resolution by Daniel Dana Book Summary:

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.