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Coping With Toxic Managers Subordinates And Other Difficult People

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Coping with Toxic Managers, Subordinates ... and Other Difficult People

Coping with Toxic Managers, Subordinates ... and Other Difficult People [Pdf/ePub] eBook Author: Roy H. Lubit
Editor: FT Press
ISBN-10: 0132703351
Size: 1378 kb
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Coping with Toxic Managers, Subordinates ... and Other Difficult People by Roy H. Lubit Book Summary:

Many managers engage in destructive behavior that does considerable harm to their subordinates, their organization and eventually themselves. Whether they are narcissistic, unethical, rigid or aggressive, or simply depressed/anxious/burned out, working with them can be a nightmare. Moreover, they can do serious damage to their organizations by diverting energy from productive work, damaging cooperation and knowledge sharing, impairing retention of the best people, weakening morale, and making poor business decisions. In Coping with Toxic Managers, psychiatrist and organizational consultant Dr. Roy Lubit shows you how to develop your emotional intelligence and protect yourself and your organization from the destructive impact of toxic managers. While there are many organizational consultants who utilize psychological insights in their work and psychologists who consult to organizations, Dr. Lubit's depth of training and experience in psychiatry, organizational behavior and organizational consulting provides a basis for unique insights

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The Schmuck in My Office

The Schmuck in My Office [Pdf/ePub] eBook Author: Jody Foster,Michelle Joy
Editor: St. Martin\'s Press
ISBN-10: 1466887117
Size: 1669 kb
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The Schmuck in My Office by Jody Foster,Michelle Joy Book Summary:

"This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly Everyone has a “schmuck” in their office---a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It’s hard to understand why schmucks act the way they do, but one thing is certain---they seem to come in all shapes and sizes. . . . - Narcissus---the condescending attention-seeker who carelessly steps on everyone’s toes - The Flytrap---the bringer of chaos whose emotional instability causes an office maelstrom - The Bean Counter---the orderly perfectionist who never gives up control, even when it’s full-steam-ahead to disaster - The Robot---the unreadable stone wall who just can’t connect Sound like anyone you know? These are just a few of the more prominent types of difficult people at work. In The Schmuck in My Office, Dr. Jody Foster explains the entire spectrum of people we may think of as schmucks, how they can decrease productivity, destroy teams, and generally make everyone else unhappy. Along with nailing down the various types, she looks at personality traits and explains how dysfunctional interactions among coworkers can lead to workplace fiascos. She helps readers understand schmucks as people, figure out how to work with them, and ultimately solve workplace problems. She also makes readers consider the most difficult thing of all: despite where your finger may be pointing, sometimes you are the “schmuck”! Let Dr. Foster teach you how to make your workplace a happier and more productive one.

Download or read The Schmuck in My Office book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). "This is a timely must-read for managers and anyone who has ever had to deal with a difficult coworker; it addresses a ubiquitous problem in a proactive, positive manner that should get the desired results." - Publishers Weekly Everyone has a “schmuck” in their office---a difficult, disruptive person who upsets the workplace, confuses coworkers, and causes concern. It’s hard to understand why schmucks act the way they do, but one thing is certain---they seem to come in all shapes and sizes. . . . - Narcissus---the condescending attention-seeker who carelessly steps on everyone’s toes - The Flytrap---the bringer of chaos whose emotional instability causes an office maelstrom - The Bean Counter---the orderly perfectionist who never gives up control, even when it’s full-steam-ahead to disaster - The Robot---the unreadable stone wall who just can’t connect Sound like anyone you know? These are just a few of the more prominent types of difficult people at work. In The Schmuck in My Office, Dr. Jody Foster explains the entire spectrum of people we may think of as schmucks, how they can decrease productivity, destroy teams, and generally make everyone else unhappy. Along with nailing down the various types, she looks at personality traits and explains how dysfunctional interactions among coworkers can lead to workplace fiascos. She helps readers understand schmucks as people, figure out how to work with them, and ultimately solve workplace problems. She also makes readers consider the most difficult thing of all: despite where your finger may be pointing, sometimes you are the “schmuck”! Let Dr. Foster teach you how to make your workplace a happier and more productive one.


The Toxic Boss Survival Guide - Tactics for Navigating the Wilderness at Work

The Toxic Boss Survival Guide - Tactics for Navigating the Wilderness at Work [Pdf/ePub] eBook Author: Craig Chappelow,Peter Ronayne,Bill Adams
Editor: Center for Creative Leadership
ISBN-10: 1604917644
Size: 499 kb
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The Toxic Boss Survival Guide - Tactics for Navigating the Wilderness at Work by Craig Chappelow,Peter Ronayne,Bill Adams Book Summary:

Chances are, you already know what it’s like to work for a toxic boss. You know they suck the air out of a room and the life out of their employees, and you don’t need a research report to tell you that working for one is a nightmare. If this sounds like your current reality, and you want help, this book is for you. The Toxic Boss Survival Guide can help you analyze your immediate situation, create a workable survival plan that fits your situation, and carry it out (including abandoning the situation, if that is what it takes to survive).

Download or read The Toxic Boss Survival Guide - Tactics for Navigating the Wilderness at Work book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). Chances are, you already know what it’s like to work for a toxic boss. You know they suck the air out of a room and the life out of their employees, and you don’t need a research report to tell you that working for one is a nightmare. If this sounds like your current reality, and you want help, this book is for you. The Toxic Boss Survival Guide can help you analyze your immediate situation, create a workable survival plan that fits your situation, and carry it out (including abandoning the situation, if that is what it takes to survive).


151 Quick Ideas to Deal With Difficult People

151 Quick Ideas to Deal With Difficult People [Pdf/ePub] eBook Author: Carrie Mason-Draffen
Editor: Red Wheel/Weiser
ISBN-10: 160163918X
Size: 1647 kb
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151 Quick Ideas to Deal With Difficult People by Carrie Mason-Draffen Book Summary:

If you have ever wished you had the equivalent of a “Nanny 911” to defuse tensions in the office, your wish has come true. 151 Quick Ideas to Deal With Difficult People is the ultimate guide on how to face challenging employees and coworkers. The extensive topics in this book deal with how to handle characters ranging from Bunglers to Backstabbers to Bullies. Few books on difficult employees, if any, offer such an extensive assortment of the characters you’re likely to encounter at work and how best to deal with them. When faced with difficult employees, too often managers and coworkers lack the skills for handling the stressful encounters, so they throw up their hands in complete exasperation. Well, all that ends with this book. You’ll learn how to: Keep problem employees from setting the tone in the office. Take steps to turn troublemakers into team players. Keep them from demoralizing or scaring away other employees. Know when to cut your losses. Avoid hiring troublemakers in the first place. Confront bullies, harassers, and ageists. Keep a backstabber from sabotaging your career. Keep an aggressive colleague from commandeering your meeting. Deal with colleagues who infringe on your time. Because the information in this book is so concise and practical, you’ll refer to it again and again. Whether you are a manager or a coworker of difficult employees, the advice will give you the tools to better supervise problem workers or the confidence to stand up to them. You will no longer live in fear of an aggressive employee ruining your day.

Download or read 151 Quick Ideas to Deal With Difficult People book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). If you have ever wished you had the equivalent of a “Nanny 911” to defuse tensions in the office, your wish has come true. 151 Quick Ideas to Deal With Difficult People is the ultimate guide on how to face challenging employees and coworkers. The extensive topics in this book deal with how to handle characters ranging from Bunglers to Backstabbers to Bullies. Few books on difficult employees, if any, offer such an extensive assortment of the characters you’re likely to encounter at work and how best to deal with them. When faced with difficult employees, too often managers and coworkers lack the skills for handling the stressful encounters, so they throw up their hands in complete exasperation. Well, all that ends with this book. You’ll learn how to: Keep problem employees from setting the tone in the office. Take steps to turn troublemakers into team players. Keep them from demoralizing or scaring away other employees. Know when to cut your losses. Avoid hiring troublemakers in the first place. Confront bullies, harassers, and ageists. Keep a backstabber from sabotaging your career. Keep an aggressive colleague from commandeering your meeting. Deal with colleagues who infringe on your time. Because the information in this book is so concise and practical, you’ll refer to it again and again. Whether you are a manager or a coworker of difficult employees, the advice will give you the tools to better supervise problem workers or the confidence to stand up to them. You will no longer live in fear of an aggressive employee ruining your day.


Mastering Civility

Mastering Civility [Pdf/ePub] eBook Author: Christine Porath
Editor: Grand Central Publishing
ISBN-10: 1455568996
Size: 1424 kb
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Mastering Civility by Christine Porath Book Summary:

From the leading authority on workplace incivility, Christine Porath, shows why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility. Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can't. Ultimately incivility cuts the bottom line. In MASTERING CIVILITY, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

Download or read Mastering Civility book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). From the leading authority on workplace incivility, Christine Porath, shows why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility. Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can't. Ultimately incivility cuts the bottom line. In MASTERING CIVILITY, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.


Mean Girls at Work: How to Stay Professional When Things Get Personal (ENHANCED EBOOK)

Mean Girls at Work: How to Stay Professional When Things Get Personal (ENHANCED EBOOK) [Pdf/ePub] eBook Author: Katherine Crowley,Kathi Elster
Editor: McGraw Hill Professional
ISBN-10: 0071813292
Size: 963 kb
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Mean Girls at Work: How to Stay Professional When Things Get Personal (ENHANCED EBOOK) by Katherine Crowley,Kathi Elster Book Summary:

A woman’s guide to the new frontier of professional development Two bestselling authors provide cutting-edge tactics for solving women’s greatest challenge in the workplace today—working with other women With women comprising more than 50% of the workforce today, a new workplace dynamic has emerged. Who Does She Think She Is? gives the female professional in the early stage of her career the tools for handling difficult situations unique to working with and for other women. The authors provide field-tested methods for navigating more than 100 different woman-to-woman situations in professional, psychologically healthy ways. Katherine Crowley is a Harvard-trained psychotherapist, and Kathi Elster is a management consultant and executive coach. They run K Squared Enterprises, a training firm that helps clients manage difficult situations in the workplace.

Download or read Mean Girls at Work: How to Stay Professional When Things Get Personal (ENHANCED EBOOK) book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). A woman’s guide to the new frontier of professional development Two bestselling authors provide cutting-edge tactics for solving women’s greatest challenge in the workplace today—working with other women With women comprising more than 50% of the workforce today, a new workplace dynamic has emerged. Who Does She Think She Is? gives the female professional in the early stage of her career the tools for handling difficult situations unique to working with and for other women. The authors provide field-tested methods for navigating more than 100 different woman-to-woman situations in professional, psychologically healthy ways. Katherine Crowley is a Harvard-trained psychotherapist, and Kathi Elster is a management consultant and executive coach. They run K Squared Enterprises, a training firm that helps clients manage difficult situations in the workplace.


The Allure of Toxic Leaders

The Allure of Toxic Leaders [Pdf/ePub] eBook Author: Jean Lipman-Blumen
Editor: Oxford University Press
ISBN-10: 0199840563
Size: 1408 kb
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The Allure of Toxic Leaders by Jean Lipman-Blumen Book Summary:

Toxic leaders, both political, like Slobodan Milosevic, and corporate, like Enron's Ken Lay, have always been with us, and many books have been written to explain what makes them tick. Here leadership scholar Jean Lipman-Blumen explains what makes the followers tick, exploring why people will tolerate--and remain loyal to--leaders who are destructive to their organizations, their employees, or their nations. Why do we knowingly follow, seldom unseat, frequently prefer, and sometimes even create toxic leaders? Lipman-Blumen argues that these leaders appeal to our deepest needs, playing on our anxieties and fears, on our yearnings for security, high self-esteem, and significance, and on our desire for noble enterprises and immortality. She also explores how followers inadvertently keep themselves in line by a set of insidious control myths that they internalize. For example, the belief that the leader must necessarily be in a position to "know more" than the followers often stills their objections. In addition, outside forces--such as economic depressions, political upheavals, or a crisis in a company--can increase our anxiety and our longing for charismatic leaders. Lipman-Blumen shows how followers can learn critical lessons for the future and survive in the meantime. She discusses how to confront, reform, undermine, blow the whistle on, or oust a toxic leader. And she suggests how we can diminish our need for strong leaders, identify "reluctant leaders" among competent followers, and even nurture the leader within ourselves. Toxic leaders charm, manipulate, mistreat, weaken, and ultimately devastate their followers. The Allure of Toxic Leaders tells us how to recognize these leaders before it's too late.

Download or read The Allure of Toxic Leaders book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). Toxic leaders, both political, like Slobodan Milosevic, and corporate, like Enron's Ken Lay, have always been with us, and many books have been written to explain what makes them tick. Here leadership scholar Jean Lipman-Blumen explains what makes the followers tick, exploring why people will tolerate--and remain loyal to--leaders who are destructive to their organizations, their employees, or their nations. Why do we knowingly follow, seldom unseat, frequently prefer, and sometimes even create toxic leaders? Lipman-Blumen argues that these leaders appeal to our deepest needs, playing on our anxieties and fears, on our yearnings for security, high self-esteem, and significance, and on our desire for noble enterprises and immortality. She also explores how followers inadvertently keep themselves in line by a set of insidious control myths that they internalize. For example, the belief that the leader must necessarily be in a position to "know more" than the followers often stills their objections. In addition, outside forces--such as economic depressions, political upheavals, or a crisis in a company--can increase our anxiety and our longing for charismatic leaders. Lipman-Blumen shows how followers can learn critical lessons for the future and survive in the meantime. She discusses how to confront, reform, undermine, blow the whistle on, or oust a toxic leader. And she suggests how we can diminish our need for strong leaders, identify "reluctant leaders" among competent followers, and even nurture the leader within ourselves. Toxic leaders charm, manipulate, mistreat, weaken, and ultimately devastate their followers. The Allure of Toxic Leaders tells us how to recognize these leaders before it's too late.


Good Leaders Ask Great Questions

Good Leaders Ask Great Questions [Pdf/ePub] eBook Author: John C. Maxwell
Editor: Center Street
ISBN-10: 1455548057
Size: 775 kb
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Good Leaders Ask Great Questions by John C. Maxwell Book Summary:

A #1 New York Times bestselling author and leadership expert answers questions from his readers about what it takes to be in charge and make a difference. John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people, challenge himself, improve his team, and develop better ideas. Questions have literally changed Maxwell's life. In GOOD LEADERS ASK GREAT QUESTIONS, he shows how they can change yours, teaching why questions are so important, what questions you should ask yourself as a leader, and what questions you should be asking your team. Maxwell also opened the floodgates and invited people from around the world to ask him any leadership question. He answers seventy of them--the best of the best--including . . . What are the top skills required to lead people through difficult times? How do I get started in leadership? How do I motivate an unmotivated person? How can I succeed working under poor leadership? When is the right time for a successful leader to move on to a new position? How do you move people into your inner circle? No matter whether you are a seasoned leader at the top of your game or a newcomer wanting to take the first steps into leadership, this book will change the way you look at questions and improve your leadership life.

Download or read Good Leaders Ask Great Questions book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). A #1 New York Times bestselling author and leadership expert answers questions from his readers about what it takes to be in charge and make a difference. John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people, challenge himself, improve his team, and develop better ideas. Questions have literally changed Maxwell's life. In GOOD LEADERS ASK GREAT QUESTIONS, he shows how they can change yours, teaching why questions are so important, what questions you should ask yourself as a leader, and what questions you should be asking your team. Maxwell also opened the floodgates and invited people from around the world to ask him any leadership question. He answers seventy of them--the best of the best--including . . . What are the top skills required to lead people through difficult times? How do I get started in leadership? How do I motivate an unmotivated person? How can I succeed working under poor leadership? When is the right time for a successful leader to move on to a new position? How do you move people into your inner circle? No matter whether you are a seasoned leader at the top of your game or a newcomer wanting to take the first steps into leadership, this book will change the way you look at questions and improve your leadership life.


The Talented Manager

The Talented Manager [Pdf/ePub] eBook Author: A. Furnham
Editor: Springer
ISBN-10: 0230369766
Size: 573 kb
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The Talented Manager by A. Furnham Book Summary:

In this new collection of articles on talent acquisition and retention, Adrian Furnham, author of The Elephant in the Boardroom , offers an engaging and witty look into the world of the talented manager. Based on solid research this book offers a substantial introduction to the importance of talent in the workplace.

Download or read The Talented Manager book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). In this new collection of articles on talent acquisition and retention, Adrian Furnham, author of The Elephant in the Boardroom , offers an engaging and witty look into the world of the talented manager. Based on solid research this book offers a substantial introduction to the importance of talent in the workplace.


Dealing with Difficult People (HBR Emotional Intelligence Series)

Dealing with Difficult People (HBR Emotional Intelligence Series) [Pdf/ePub] eBook Author: Harvard Business Review,Tony Schwartz,Mark Gerzon,Holly Weeks,Amy Gallo
Editor: Harvard Business Press
ISBN-10: 163369609X
Size: 747 kb
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Dealing with Difficult People (HBR Emotional Intelligence Series) by Harvard Business Review,Tony Schwartz,Mark Gerzon,Holly Weeks,Amy Gallo Book Summary:

Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Download or read Dealing with Difficult People (HBR Emotional Intelligence Series) book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.


A Look at Derailment Today

A Look at Derailment Today [Pdf/ePub] eBook Author: Jean Brittain Leslie,Ellen Van Velsor
Editor: Center for Creative Leadership
ISBN-10: 9781882197156
Size: 449 kb
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A Look at Derailment Today by Jean Brittain Leslie,Ellen Van Velsor Book Summary:

Executives with a track record of success are sometimes fired, demoted, or plateaued. This publication presents findings of a study conducted by the Center for Creative Leadership (CCL), which compared contemporary derailed and successful executives in the United States and Europe. Results are compared to those of earlier CCL findings. Data were gathered from interviews with 20 senior executives from 15 Fortune 500 service or manufacturing companies in the United States and 42 senior executives from 24 large service or manufacturing organizations in 6 European Union countries--Belgium, France, Germany, Italy, Spain, and the United Kingdom. The executives also completed a SYMLOG (Systematic Multiple-Level Observation of Groups) questionnaire, an instrument that measures group dynamics affecting leadership and teamwork. A comparison of derailment factors identified by 1980s and 1990s research and across cultures revealed four dominant derailment themes: (1) problems with interpersonal relationships; (2) failure to meet business objectives; (3) inability to build and lead a team; and (4) inability to adapt during a transition. Eight success themes that appear to have endured over time and across cultures are: (1) being ambitious; (2) establishes strong relationships; (3) consistently gives high performance; (4) having team-building and leadership skills; (5) intelligence; (6) willingness to take risks; (7) ability to adapt; and (8) being a problem solver. Appendices contain the interview guide, the SYMLOG instrument, SYMLOG results, a list of derailment and success factors most frequently mentioned by North American and European senior executives, and a discussion of research limitations. A list of CCL publications, four tables, and six figures are included. (Contains 41 references.) (LMI)

Download or read A Look at Derailment Today book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). Executives with a track record of success are sometimes fired, demoted, or plateaued. This publication presents findings of a study conducted by the Center for Creative Leadership (CCL), which compared contemporary derailed and successful executives in the United States and Europe. Results are compared to those of earlier CCL findings. Data were gathered from interviews with 20 senior executives from 15 Fortune 500 service or manufacturing companies in the United States and 42 senior executives from 24 large service or manufacturing organizations in 6 European Union countries--Belgium, France, Germany, Italy, Spain, and the United Kingdom. The executives also completed a SYMLOG (Systematic Multiple-Level Observation of Groups) questionnaire, an instrument that measures group dynamics affecting leadership and teamwork. A comparison of derailment factors identified by 1980s and 1990s research and across cultures revealed four dominant derailment themes: (1) problems with interpersonal relationships; (2) failure to meet business objectives; (3) inability to build and lead a team; and (4) inability to adapt during a transition. Eight success themes that appear to have endured over time and across cultures are: (1) being ambitious; (2) establishes strong relationships; (3) consistently gives high performance; (4) having team-building and leadership skills; (5) intelligence; (6) willingness to take risks; (7) ability to adapt; and (8) being a problem solver. Appendices contain the interview guide, the SYMLOG instrument, SYMLOG results, a list of derailment and success factors most frequently mentioned by North American and European senior executives, and a discussion of research limitations. A list of CCL publications, four tables, and six figures are included. (Contains 41 references.) (LMI)


Management Intelligence

Management Intelligence [Pdf/ePub] eBook Author: A. Furnham
Editor: Springer
ISBN-10: 0230227430
Size: 411 kb
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Management Intelligence by A. Furnham Book Summary:

Adrian Furnham takes a sideways glance at management in this book of short essays. The essays are like tablets: to be taken a few at a time. They are designed to cure hangovers, reduce blood pressure and lighten the mood. They are also meant to be prophylactics against managerial madness. Take two, then call Adrian in the morning.

Download or read Management Intelligence book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). Adrian Furnham takes a sideways glance at management in this book of short essays. The essays are like tablets: to be taken a few at a time. They are designed to cure hangovers, reduce blood pressure and lighten the mood. They are also meant to be prophylactics against managerial madness. Take two, then call Adrian in the morning.


The New Rules of Work

The New Rules of Work [Pdf/ePub] eBook Author: Alexandra Cavoulacos,Kathryn Minshew
Editor: Currency
ISBN-10: 0451495683
Size: 1969 kb
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The New Rules of Work by Alexandra Cavoulacos,Kathryn Minshew Book Summary:

The world of work has changed. People in previous generations tended to pick one professional path and stick to it. Switching companies every few years wasn’t the norm, and changing careers was even rarer. Today’s career trajectories aren’t so scripted and linear. Technology has given rise to new positions that never before existed, which means we are choosing from a much broader set of career options—and have even more opportunities to find work that lights us up. However, we don’t discover and apply for jobs the same way anymore, and employers don’t find applicants the way they used to. Isn’t it about time we had a playbook for navigating it all? Kathryn Minshew and Alexandra Cavoulacos, founders of the popular career website TheMuse, offer the definitive guide to the modern workplace. Through quick exercises and structured tips, you will learn: · The New Rules for finding the right path: Sift through, and narrow today’s ever-growing menu of job and career options, using the simple step-by-step Muse Method. · The New Rules for landing the perfect job: Build your personal brand, and communicate exactly how you can contribute and why your experience is valuable in a way that is sure to get the attention of your dream employer. Then ace every step of the interview process, from getting a foot in the door to negotiating your offer. · The New Rules for growing and advancing in your career: Mastering first impressions, the art of communication, networking, managing up and other “soft” skills – and make it obvious that whatever level you’re at, you’re ready to get ahead. Whether you are starting out in your career, looking to advance, navigating a mid-career shift, or anywhere in between, this is the book you need to thrive in the New World of Work.

Download or read The New Rules of Work book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). The world of work has changed. People in previous generations tended to pick one professional path and stick to it. Switching companies every few years wasn’t the norm, and changing careers was even rarer. Today’s career trajectories aren’t so scripted and linear. Technology has given rise to new positions that never before existed, which means we are choosing from a much broader set of career options—and have even more opportunities to find work that lights us up. However, we don’t discover and apply for jobs the same way anymore, and employers don’t find applicants the way they used to. Isn’t it about time we had a playbook for navigating it all? Kathryn Minshew and Alexandra Cavoulacos, founders of the popular career website TheMuse, offer the definitive guide to the modern workplace. Through quick exercises and structured tips, you will learn: · The New Rules for finding the right path: Sift through, and narrow today’s ever-growing menu of job and career options, using the simple step-by-step Muse Method. · The New Rules for landing the perfect job: Build your personal brand, and communicate exactly how you can contribute and why your experience is valuable in a way that is sure to get the attention of your dream employer. Then ace every step of the interview process, from getting a foot in the door to negotiating your offer. · The New Rules for growing and advancing in your career: Mastering first impressions, the art of communication, networking, managing up and other “soft” skills – and make it obvious that whatever level you’re at, you’re ready to get ahead. Whether you are starting out in your career, looking to advance, navigating a mid-career shift, or anywhere in between, this is the book you need to thrive in the New World of Work.


Academic Libraries and Toxic Leadership

Academic Libraries and Toxic Leadership [Pdf/ePub] eBook Author: Alma Ortega
Editor: Chandos Publishing
ISBN-10: 0081006500
Size: 1418 kb
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Academic Libraries and Toxic Leadership by Alma Ortega Book Summary:

Academic Libraries and Toxic Leadership examines a phenomenon that has yet to be seriously explored. While other so-called feminized professions, such as nursing, have been studied for their tendency to create toxic leadership environments, thus far academic librarianship has not. This book focuses on how to identify a toxic leader in an academic library setting, how to address toxic leadership, and how to work toward eradicating it from the organization. In addition, it discusses which steps can be used to prevent libraries from hiring toxic leaders. Presents original research based on a two-phase study about toxic leadership in academic libraries Demonstrates how to identify toxic leadership in libraries Shows how toxic leadership can manifest itself, providing the reader with steps to eradicate it

Download or read Academic Libraries and Toxic Leadership book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). Academic Libraries and Toxic Leadership examines a phenomenon that has yet to be seriously explored. While other so-called feminized professions, such as nursing, have been studied for their tendency to create toxic leadership environments, thus far academic librarianship has not. This book focuses on how to identify a toxic leader in an academic library setting, how to address toxic leadership, and how to work toward eradicating it from the organization. In addition, it discusses which steps can be used to prevent libraries from hiring toxic leaders. Presents original research based on a two-phase study about toxic leadership in academic libraries Demonstrates how to identify toxic leadership in libraries Shows how toxic leadership can manifest itself, providing the reader with steps to eradicate it


HBR Guide to Dealing with Conflict (HBR Guide Series)

HBR Guide to Dealing with Conflict (HBR Guide Series) [Pdf/ePub] eBook Author: Amy Gallo
Editor: Harvard Business Review Press
ISBN-10: 1633692167
Size: 544 kb
Format File: Pdf
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HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo Book Summary:

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Download or read HBR Guide to Dealing with Conflict (HBR Guide Series) book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.


How To Deal With Difficult People

How To Deal With Difficult People [Pdf/ePub] eBook Author: Gill Hasson
Editor: John Wiley & Sons
ISBN-10: 0857085719
Size: 1227 kb
Format File: Pdf
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How To Deal With Difficult People by Gill Hasson Book Summary:

DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

Download or read How To Deal With Difficult People book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.


You Can Negotiate Anything

You Can Negotiate Anything [Pdf/ePub] eBook Author: Herb Cohen
Editor: Citadel Press
ISBN-10: 0806540362
Size: 923 kb
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You Can Negotiate Anything by Herb Cohen Book Summary:

Over one million copies sold and nine months on the New York Times bestseller list! For readers of the bestsellers Atomic Habits and Never Split the Difference—this bestselling classic will teach you to hone your intuition to effectively communicate and negotiate...making sure you win every time. These groundbreaking methods will yield remarkable results! YES, YOU CAN WIN! Master negotiator Herb Cohen has been successfully negotiating everything from insurance claims to hostage releases to his own son's hair length and hundreds of other matters for over five decades. Ever since coining the term "win-win" in 1963, he has been teaching people the world over how to get what they want in any situation. In clear, accessible steps, he reveals how anyone can use the three crucial variables of Power, Time, and Information to always reach a win-win negotiation. No matter who you're dealing with, Cohen shows how every encounter is a negotiation that matters. With the tools and skill sets he has devised, honed, and perfected over countless negotiations, the power of getting what you deserve is now a practical necessity you can fully master. "Flawlessly organized." —Kirkus Reviews

Download or read You Can Negotiate Anything book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). Over one million copies sold and nine months on the New York Times bestseller list! For readers of the bestsellers Atomic Habits and Never Split the Difference—this bestselling classic will teach you to hone your intuition to effectively communicate and negotiate...making sure you win every time. These groundbreaking methods will yield remarkable results! YES, YOU CAN WIN! Master negotiator Herb Cohen has been successfully negotiating everything from insurance claims to hostage releases to his own son's hair length and hundreds of other matters for over five decades. Ever since coining the term "win-win" in 1963, he has been teaching people the world over how to get what they want in any situation. In clear, accessible steps, he reveals how anyone can use the three crucial variables of Power, Time, and Information to always reach a win-win negotiation. No matter who you're dealing with, Cohen shows how every encounter is a negotiation that matters. With the tools and skill sets he has devised, honed, and perfected over countless negotiations, the power of getting what you deserve is now a practical necessity you can fully master. "Flawlessly organized." —Kirkus Reviews


Race, Work, and Leadership

Race, Work, and Leadership [Pdf/ePub] eBook Author: Laura Morgan Roberts,Anthony J. Mayo,David A. Thomas
Editor: Harvard Business Press
ISBN-10: 1633698025
Size: 1858 kb
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Race, Work, and Leadership by Laura Morgan Roberts,Anthony J. Mayo,David A. Thomas Book Summary:

Rethinking How to Build Inclusive Organizations Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people's experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations changing? How do we build inclusive organizations? Inspired by and developed in conjunction with the research and programming for Harvard Business School's commemoration of the fiftieth anniversary of the founding of the HBS African American Student Union, this groundbreaking book shines new light on these and other timely questions and illuminates the present-day dynamics of race in the workplace. Contributions from top scholars, researchers, and practitioners in leadership, organizational behavior, psychology, sociology, and education test the relevance of long-held assumptions and reconsider the research approaches and interventions needed to understand and advance African Americans in work settings and leadership roles. At a time when--following a peak in 2002--there are fewer African American men and women in corporate leadership roles, Race, Work, and Leadership will stimulate new scholarship and dialogue on the organizational and leadership challenges of African Americans and become the indispensable reference for anyone committed to understanding, studying, and acting on the challenges facing leaders who are building inclusive organizations.

Download or read Race, Work, and Leadership book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). Rethinking How to Build Inclusive Organizations Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people's experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations changing? How do we build inclusive organizations? Inspired by and developed in conjunction with the research and programming for Harvard Business School's commemoration of the fiftieth anniversary of the founding of the HBS African American Student Union, this groundbreaking book shines new light on these and other timely questions and illuminates the present-day dynamics of race in the workplace. Contributions from top scholars, researchers, and practitioners in leadership, organizational behavior, psychology, sociology, and education test the relevance of long-held assumptions and reconsider the research approaches and interventions needed to understand and advance African Americans in work settings and leadership roles. At a time when--following a peak in 2002--there are fewer African American men and women in corporate leadership roles, Race, Work, and Leadership will stimulate new scholarship and dialogue on the organizational and leadership challenges of African Americans and become the indispensable reference for anyone committed to understanding, studying, and acting on the challenges facing leaders who are building inclusive organizations.


The Asshole Survival Guide

The Asshole Survival Guide [Pdf/ePub] eBook Author: Robert I. Sutton
Editor: Houghton Mifflin Harcourt
ISBN-10: 1328695921
Size: 1825 kb
Format File: Pdf
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The Asshole Survival Guide by Robert I. Sutton Book Summary:

“This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field‐tested, evidence‐based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk. “Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before “At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion

Download or read The Asshole Survival Guide book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). “This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field‐tested, evidence‐based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk. “Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before “At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion


Down the Rabbit Hole of Leadership

Down the Rabbit Hole of Leadership [Pdf/ePub] eBook Author: Manfred F. R. Kets de Vries
Editor: Springer
ISBN-10: 3319924621
Size: 1395 kb
Format File: Pdf
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Down the Rabbit Hole of Leadership by Manfred F. R. Kets de Vries Book Summary:

In the previous book in this series, Manfred Kets de Vries observed the experiences of leaders on a rollercoaster ride through their professional and personal lives. Now, he follows them down the rabbit hole into the unknown, where, like Lewis Carroll’s Alice, they find a dystopian Wonderland in which everyone seems to have gone mad and life functions according to its own crazy logic, throwing up all kinds of obstacles in the search for truth. Understanding what is happening around us has become more difficult than ever in the Age of Trump. Don’t imperatives like “build that wall” sound very much like “Off with his head”? Unfortunately, and unlike Alice, we are not going to wake up from a bad dream and discover that everything is “nothing but a pack of cards”. The first part of this book looks at the psychodynamics of leadership in both a business and a political context. The second focuses on the psychopathology of everyday life in organizations and the seemingly endless ways people can make a mess of things – including mega pay packages, acting out, digital addiction and other dysfunctional behaviour patterns. Each chapter ends with a brief anecdote to illustrate the dilemma it presents. In short, sharp nuggets, Kets de Vries helps make sense of how the madness of the present has affected leadership in organizations and the workplace.

Download or read Down the Rabbit Hole of Leadership book by clicking button below to visit the book download website. There are multiple format available for you to choose (Pdf, ePub, Doc). In the previous book in this series, Manfred Kets de Vries observed the experiences of leaders on a rollercoaster ride through their professional and personal lives. Now, he follows them down the rabbit hole into the unknown, where, like Lewis Carroll’s Alice, they find a dystopian Wonderland in which everyone seems to have gone mad and life functions according to its own crazy logic, throwing up all kinds of obstacles in the search for truth. Understanding what is happening around us has become more difficult than ever in the Age of Trump. Don’t imperatives like “build that wall” sound very much like “Off with his head”? Unfortunately, and unlike Alice, we are not going to wake up from a bad dream and discover that everything is “nothing but a pack of cards”. The first part of this book looks at the psychodynamics of leadership in both a business and a political context. The second focuses on the psychopathology of everyday life in organizations and the seemingly endless ways people can make a mess of things – including mega pay packages, acting out, digital addiction and other dysfunctional behaviour patterns. Each chapter ends with a brief anecdote to illustrate the dilemma it presents. In short, sharp nuggets, Kets de Vries helps make sense of how the madness of the present has affected leadership in organizations and the workplace.